Contact Us 

Home > SiteTools > Contact Us

For contact numbers and office locations, see our details below. Your information will be treated confidentially.

Please contact us during business hours from 8am until 6pm - Monday to Friday (excluding public holidays).

To submit an online enquiry, please click here.

____________________________________________________________________

Residential gas and electricity enquiries

Phone: 131 245
To submit an online enquiry, please click here.
.
___________________________________________________________________

Small and medium business customer service

Phone: 133 835
To submit an online enquiry, please click here.
.
___________________________________________________________________

Industrial and commercial energy customer service

Phone: 1300 785 739
.
___________________________________________________________________

AGL Assist

For supply, installation, service and repair of your hot water, heating, cooling or cooking appliances please call AGL Assist

Phone: 131 766
.
___________________________________________________________________

Hearing impaired customers

Phone

133 677 (National Relay Service) and quote 131 245 (TTY and Modem users)

____________________________________________________________________

Emergency service

Phone 000 if there is risk to life and property, or refer to our emergency service directory for the relevant gas and electricity fault numbers in your state.

For hot water emergencies, phone 131 404

For 24hr appliance service, contact AGL Assist on 131 766

____________________________________________________________________

Credit Card security

We care about the security of your personal information. In the past, some members of the public have been targeted by fraudulent activity, seeking personal information such as banking details (including credit card details).

For information on how to avoid fraud, click here.

____________________________________________________________________

Head office

AGL Energy Limited

Level 22,
101 Miller St
North Sydney NSW 2060
Tel:    (02) 9921 2999 

Postal Address:
Locked Bag 1837
St Leonards NSW 2065

How helpful was the information on this page?

Select number of stars, then click to rate.

AGL Energy Online

» Register

Sign up to AGL

» Switch today

Moving?

» Move in minutes

Energy Plans

» Find the right plan

Pay My Bill

» View payment options

Price information

» View the latest rates

Help Centre

» FAQs and information