Victorian Product Information Statements
Victorian residential and business energy costs:
Victoria Residential Standing Offer Tariffs
Victoria Deemed Contract
If you have always been an AGL customer and have not entered into a Market Contract, then you will be on a Deemed Contract.
Victoria Standing Contracts
If you have become an AGL customer but did not sign a market contract, then you will be on a Standing Contract (also called a "Standard Contract").
Default Contracts
If you have moved into an AGL retail area but have not notified us of your details, then you will be on a Default Contract. In this instance, we recommend that you contact us to discuss moving to a more appropriate contract.
Terms for Deemed, Standing and Default Contracts
Note: Prices under Deemed, Standing and Default Contracts are regulated. In Victoria the Energy Retail Code outlines your rights and obligations regarding these types of contracts.
Terms and conditions for the purchase of small renewable energy generation
Retailer of Last Resort
Please find below the electricity default contract for retailer of last resort supply.
If you would like more details about regulated pricing plans or any of our other great energy offers, please call us on 131 245.
Victoria Premium Solar Rebate
Good news: new AGL Premium Solar Rebate from 1 November 2009.
A new AGL Premium Solar Rebate will be available to all Net Metering customers from 1 November 2009. AGL will now pay 68 cents* per kWh for electricity that customers generate and don’t use themselves.
The increase is made up of two parts; the Victorian Government scheme rebate of 60 cents* per kWh. On top of this, AGL is adding an extra 8 cents* per kWh above the Government scheme rebate.
Eligible customers need to enter into a new contract before the rebate can be applied to their account. Please call 131 766 (8am to 6pm, Monday to Friday) to arrange this.
Please note that the Premium Solar Rebate is not available in conjunction with discounted electricity plans. So if you are currently on an AGL discount plan, you need to decide if you want to receive a discount on your energy plan or the new Premium Solar Rebate.
* All amounts shown are GST exclusive.