Bill Payment Options 

Enjoy the convenience of direct debit and pay your AGL bills automatically from your nominated savings, cheque or credit card account. AGL direct debit bill payment takes care of your AGL bill payments for you!

How to apply (current AGL customers)

1. Login to AGL Energy Online or register an account here.
2. Once logged in, select “Payment Options” on My Account and select Direct Debit.
3. Fill in your details, submit your payment details and submit the form.
4. We will then send you an email to confirm your direct debit has been setup and confirm your commencement date.
5. You will continue to receive your bills as normal with no further effort required!

Click here to downoad the full terms and conditions of direct debit.

How to modify your direct debit details

1. Login to AGL Energy Online to modify your existing direct debit details.
2. Once logged in, select “Payment Options” on My Account and select Direct Debit.
3. Fill in your details, submit your new payment details and confirm by clicking on "update".
4. We will then send you an email to confirm your direct debit has been setup and confirm the commencement date.

For information on AGL's Privacy Policy and your right to access information we hold about you, please see our Privacy Statement.

AGL Direct Debit - Bill Smoothing is a payment plan that helps you balance your budget by spreading the estimated total cost of your yearly energy bills across equal monthly instalments. You will continue to receive bills as normal, with automatic payments debited from your bank account, credit union, building society or credit card (Visa or Mastercard) each month.

It is a popular payment option and many Australians use it because it saves them time, money and the hassle of paying bills. No more cheques, no more queuing at the post office to pay bills.

How to apply

1. Click here to fill in the Direct Debit Bill Smoothing Part Payments form.
2. We will then send you a letter to confirm your AGL Direct Debit bill smoothing plan and confirm your commencement date.
3. You will continue to receive your bills as normal with no further effort required!

How to modify your direct debit details

1. Click here to modify your existing direct debit details. You will need to complete another Direct Debit Bill Payment Application Form.

Click here to download the full terms & conditions of AGL Direct Debit - Bill Smoothing Part Payments.

For information on AGL's Privacy Policy and your right to access information we hold about you, please see our Privacy Statement.

Pay your AGL bill through your bank using BPAY. You can make your payment through either Phone or Internet banking. If you are not already registered for Phone or Internet banking, contact your bank for details.

You can now also receive, view and pay your AGL bills online through your bank's Internet banking website with BPAY View®. Your bills will be delivered directly to your secure Internet banking environment with no more paper to worry about and the convenience of paying through any payment method of your choice.

When registering online for BPAY View, please use your 8 digit account number (displayed on the front of your AGL bill), for your BPAY View Registration Number.

Important note: Our Credit Card payment facility has been updated. Please ensure that you refer to the back of your energy bill for your new Credit Card reference number prior to making a payment online. Maximum $4,000 per transaction.

Pay in person at any Post Office, phone 13 18 16 or visit the POSTbillpay website.

AGL Energy Online is a quick and easy way to view and pay your bills, view your payment history and set up direct debit and paperless billing. Once registered, you will always have the latest bill information at your fingertips, wherever you are.

Pay now via AGL Energy Online

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