Our commitment

At AGL we are very aware of our responsibility to the community and the environment as well as our customers and shareholders.

To you
To the environment
To the community

--------------------------------------------------------------------------------

To you
Customer charter

The Customer Charter outlines your rights and obligations under your retail contract with us, plus other important information.

You have certain rights with regard to:

privacy of information
connecting to the gas and electricity networks
accounts and charges
paying your account
concessions, rebates and grants
enquiries and complaints
and more...

| return to top |

To the environment
AGL recognises the need to balance the demand for reliable energy with a responsibility to preserve our environment. For an overview of our environmental policies, please click here.

AGL Green Choice allows businesses to take positive action to reduce the impact of their energy usage on the environment.

Click here to find out more about protecting the environment with AGL Green Choice.

| return to top |

To the community
AGL is commited to working with the community in a number of ways. Click here to find out more.