At AGL we are very aware of our responsibility to the community and the environment as well as our customers and shareholders.
Customer charter
The Customer Charter outlines your rights and obligations under your retail contract with us, plus other important information.
You have certain rights with regard to:
- privacy of information
- connecting to the gas and electricity networks
- accounts and charges
- paying your account
- concessions, rebates and grants
- enquiries and complaints
- and more...
Our Commitment To The Environment
AGL recognises the need to balance the demand for reliable energy with a responsibility to preserve our environment. For an overview of our environmental policies, please click here.
AGL Green Choice allows businesses to take positive action to reduce the impact of their energy usage on the environment.
Click here to find out more about protecting the environment with AGL Green Choice.
To the community
AGL is committed to working with the community in a number of ways. Click here to find out more.