As Australia's leading integrated renewable energy company, we've developed another Australian first for a major energy retailer - AGL Energy Online. It's available 24/7 so you can manage your energy account when it suits you.
As an AGL customer, you can enjoy all this with just a few clicks.
You can contact AGL by phone.
Please contact us during business hours, Monday to Friday, 8am until 6pm AEST - (excluding public holidays).
Residential gas and electricity enquiries
Phone: 131 245
Small and medium business customer service
Phone: 133 835
Industrial and commercial energy customer service
Phone: 1300 785 739
AGL Smarter Living
For supply, installation, service and repair of your hot water, heating, cooling or cooking appliances please call AGL Smarter Living.
Phone: 131 766
Hearing impaired customers
Phone: 133 677 (National Relay Service) and quote 131 245 (TTY and Modem users)
Phone: 000 if there is risk to life and property, or refer to ouremergency service directory for the relevant gas and electricity fault numbers in your state.
For hot water emergencies, phone 131 404For appliance service, contact AGL Smarter Living (8am-6pm, Monday to Friday)on 131 766
For general enquiries, questions about AGL or our website, you can use the online enquiry form.
Please use this form only if your enquiry is of a general nature, relates to AGL the organisation or to provide feedback on our online experience.
Head office:AGL Energy Limited
Level 22,101 Miller StNorth Sydney NSW 2060Tel: (02) 9921 2999
Postal address:Locked Bag 1837St Leonards NSW 2065
The AGL Do Not Contact List allows you to register your details to avoid receiving unsolicited marketing from AGL. It is available to you whether you are an AGL customer or not.
How to register
We will update your details on the register within 30 business days. If you wish to change your application or details or have any questions about the AGL Do Not Contact process please contact us on 131 245 (8am to 6pm, Monday to Friday).
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