For contact numbers and office locations, see our details below, or use our online enquiry form. Your information will be treated confidentially.
If you are a residential customer and want to join AGL click here and fill out our Rapid Request form. An energy consultant will call you back to discuss our competitive energy plans.
Contact us from 8am until 6pm - Monday to Friday (excluding public holidays)
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Residential gas and electricity enquiries
Phone |
131 245 |
Email |
Please fill out our online enquiry form |
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Small and medium business customer service
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Industrial and commercial energy customer service
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Hearing impaired customers
Phone |
133 677 (National Relay Service) and quote 131 245 (TTY and Modem users) |
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Emergency service
Phone 000 if there is risk to life and property, or refer to our emergency service directory for the relevant gas and electricity fault numbers in your state.
For hot water emergencies, phone 131 404
For 24hr appliance service, contact AGL Assist on 131 766
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Head office
AGL Energy Limited
Level 22,
101 Miller St
North Sydney NSW 2060
Tel: (02) 9921 2999
Postal Address:
Locked Bag 1837
St Leonards NSW 2065